The Operations and Programs Manager supports the Community Foundation of Crawford County’s accounting, scholarship, grantmaking, donor stewardship, and records-management functions. Reporting to the Executive Director/CEO, this position plays a vital role in advancing the CFCC’s mission by ensuring strong financial stewardship, effective scholarship and grant administration, meaningful donor engagement and responsive community partnerships that improve the quality of life throughout Crawford County. service to the community.

Key Responsibilities

• Monitor community needs, nonprofit programs, emerging trends, and opportunities for engagement.

Financial Administration and Fund Services

• Manage CFCC’s cloud-based CRM, accounting database, and Business Central system, including gift entry, bank deposits, financial record verification, accounts payable, checks, distributions, donor letters, and financial statements.
• Coordinate with fund managers, auditors, banks, and other professional service providers to support accurate and timely financial operations.
• Monitor accounts and ledgers, complete bank reconciliations, and process transactions in collaboration with the fund manager and local banks.
• Prepare trial balances and monthly financial reports for the CFCC Board of Directors.
• Maintain accurate donation and disbursement records and regularly review databases for accuracy.
• Support financial analysis and reporting in coordination with the Executive Director/CEO.
• Assist the Executive Director/CEO with fund services, including grant and expenditure requests, new fund setup, accounts payable, and accounts receivable.

Program Leadership and Community Partnerships

• Build and maintain partnerships with schools, community groups, nonprofit organizations, and other partners that support Foundation programming.
• Manage and coordinate CFCC scholarship activities with support from the Education Committee, including available-to-grant calculations, scholarship offerings, award amounts, application forms, committee meetings, payouts, correspondence, payments to colleges and universities, and recipient notifications.
• Assist the Community Programs Manager with open competitive grant cycles, proactive grants, and designated grants, including technical application reviews, Grants Committee support, grant agreements, payouts, and grant report review.
• Track, evaluate, and report on CFCC programs and their effectiveness.

Donor Relations and Stewardship

• Support donor relations, stewardship, solicitation, and other fundraising efforts.
• Administer donor-advised and designated funds in accordance with donor intent and committee direction.
• Connect donors and fund advisors with learning opportunities related to nonprofit programs, community trends, and engagement opportunities.

Communications, Administration, and Events

• Prepare written materials, including press releases, marketing materials, correspondence, meeting minutes, and reports.
• Assist with the development and management of the Foundation’s website, social media accounts, and external web listings.
• Support the planning and implementation of meetings, Foundation events, and special events.
• Respond to phone calls and maintaining professional email correspondence.
• Maintain confidentiality in all written and oral communications related to Foundation affairs.

Additional Expectations

• Attend Foundation events outside regular work hours as needed.
• Participate in relevant professional associations.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in accounting, finance, nonprofit management, public administration, communications, business, education, social services, or a related field preferred; relevant experience may be considered in place of a degree.
• Two to five years of experience in accounting or finance preferred. Recent graduates in related fields may be considered in lieu of experience.
• Experience in nonprofit, community development, philanthropy, education, grants administration, program coordination, or a related setting preferred.
• Strong relationship-building skills and the ability to work effectively with donors, grantees, volunteers, schools, nonprofit partners, community leaders, and the public.
• Excellent written and verbal communication skills, including the ability to prepare clear correspondence, reports, meeting materials, and public-facing content.
• Strong organizational skills with the ability to manage multiple priorities, meet deadlines, maintain accurate records, and follow through on details.
• Comfort working with databases, spreadsheets, word processing, email, websites, and social media platforms; experience with donor or grant management systems is a plus.
• Ability to manage confidential information with professionalism, discretion, and sound judgment.
• A collaborative, service-oriented approach with a commitment to strengthening the Foundation’s vision.
• Availability to attend occasional evening or weekend meetings, programs, or Foundation events as needed.

Hours: Full-time.  8:30 a.m.-4:30 p.m., Monday through Friday as a typical work schedule, with Board and Committee meetings and special events that could occur on weekends and/or evenings.

Salary

Exempt position. Competitive salary based on experience, skills and education.

Benefits

Eligible employees receive a comprehensive benefits package, including a retirement savings plan, life insurance, short-term and long-term disability coverage, 12 paid holidays, and paid time off.